No Cost to the Clinic
Requester-funded ROI services with zero fees for providers.
Secure & Compliant
HIPAA/HITECH-aligned workflows with digital record retrieval and encrypted transmission.
Built by Providers
Every workflow was designed inside a working medical practice, by people who use ROI every day.
Who We Are
ChartPro is a full-service Release of Information partner, owned by a medical practice and built for the ambulatory clinics across the Southeast and Midwest that operate the way ours does. We handle every medical record request on your behalf, securely, accurately, and at no cost to your clinic.
We’re not a software vendor and we’re not a call center. ChartPro was designed inside a working medical practice by the people who use ROI every day. That experience is why our workflow protects your time, your compliance, and your margin, and why we handle every step so you can focus on patient care.
What We Do
- Request Intake
- Authorization Review
- Record Retrieval
- Quality Assurance
- Secure Fulfillment
- Answer Requestor Inquiries
We support requests for insurance audits, legal subpoenas, workers’ compensation, disability claims, and continuity of care.
Our remote service is managed in compliance with all HIPAA regulations and HITECH standards through secure Digital Record Retrieval access and performed by trained ROI specialists.
Why healthcare managers trust chartpro
Experience You Can Rely On
Operating since 2011 with more than a decade of ROI expertise, refined inside a real medical practice.
Human-First Support
Dedicated contacts, knowledgable, trusted communication, and service delivered by real specialists.
Trusted by Major Carriers
Long-standing relationships with Humana, Aetna, BCBS, UnitedHealthcare, and Cigna.
ChartPro partners with ambulatory clinics and multi-site practices across the Southeast and Midwest, including:
OB/GYN
Orthopedic
Family Medicine
Pain Management
Hospital-affiliated clinics & HIM teams
Multi-Specialty Groups
We also work directly with the nation’s largest and smallest third-party ROI requestors Insurance carriers, ACA, HEDIS, Law firms, Workman’s Compensation, Underwriters.
Speak with a specialist
Have questions about security, workflows, or onboarding? Our team is here to help. Book a consultation to learn how ChartPro can manage Release of Information for your clinic – at no cost to you.
